Last updated: June 2025
We ship all orders across India with care. Each piece is securely packaged to ensure it reaches you safely.
Orders are processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays are processed the next business day.
| Zone | Estimated Delivery |
|---|---|
| Metro cities (Chennai, Mumbai, Delhi, Bangalore, etc.) | 3–5 business days |
| Tier 2 & Tier 3 cities | 5–7 business days |
| Remote / rural areas | 7–10 business days |
Delivery timelines are estimates and may vary due to courier delays, weather, or local conditions beyond our control.
Shipping charges are calculated at checkout based on your delivery pincode and order weight. The exact amount is shown before you confirm payment.
Once your order is shipped, you will receive a tracking link via SMS/email. You can also track your order anytime via our Order Tracking page.
If a delivery attempt fails due to an incorrect address or unavailability, the courier will attempt re-delivery. After 2–3 failed attempts, the package may be returned to us. Re-shipping charges will apply for re-dispatch.
If your item arrives damaged, please refer to our Return Policy. Remember: an unboxing video is mandatory for any damage claim.
Contact us via our Contact page or at @minellajewels on Instagram.